Delete your data

You can remove Ooty's access to your accounts and delete the data Ooty holds about you at any time. Here is how.

Check a deletion request

When you ask Facebook, Instagram or Threads to delete the data Ooty holds, Meta gives you a confirmation code. Enter it here to see its status.

1. Remove Ooty from Facebook, Instagram or Threads

In Facebook, open Settings and privacy, then Settings, then Apps and Websites. Find Ooty, remove it, and ask for your data to be deleted. For Threads, remove Ooty from the website permissions in your Threads settings.

Meta then tells Ooty. Ooty straight away removes that connection, the Instagram accounts connected with the same Facebook login, the access tokens it held, and the data it had synced from them. Meta shows you a confirmation code you can check above.

2. Disconnect an account inside Ooty

In Ooty, open Settings, then Connections, and disconnect the account. Ooty stops reading from it and can no longer act on it. To disconnect everything at once, open Settings, then Account and security, and choose Disconnect every channel.

3. Delete everything Ooty holds for you

  • Delete all your data (Settings, then Account and security): every business, post, message and result Ooty holds for you is deleted straight away, and your login is deleted with it.
  • Delete your account (Settings, then Account and security): your subscription is cancelled and your account and data are deleted straight away.

There is no undo for either.

4. Ask us by email

If you cannot sign in, email from the address on your account and ask us to delete your data. We act on requests within 30 days. See our Privacy Policy for your other rights.